FAQ
How long does shipping take?
Orders are usually delivered within:
Estimated Delivery Time: 10–20 business days
Delivery time may vary depending on destination, carrier conditions, and order volume.
Do you offer free shipping?
Yes.
We provide:
Free standard shipping on orders of $49 or more.
For orders below this amount, shipping fees will be calculated during checkout.
When will my order be processed?
Orders are normally processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive tracking information by email.
How can I track my order?
After shipment, we will send a confirmation email containing your tracking details.
If you do not receive tracking information, please contact our customer support team.
Can I change or cancel my order?
If you need to modify or cancel an order, please contact us as soon as possible.
Orders that have already entered the shipping process may not be eligible for cancellation.
What if my item arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us with:
- Order number
- Photos or videos showing the issue
- Description of the problem
We will review your request and provide an appropriate solution.